Shipping & Delivery

We're here to help you!
1- How long does it take for my application to arrive?

All orders are shipped within 18 hours of application. The delivery time is then 6-10 working days by location.



We send the package from our warehouses and the time of delivery depends on the country in which you live.

note:

Saturday and Sunday are off at shipping warehouses

2- What's the cost of shipping?

Freight is free for all countries.

3- When's my order coming?

Once you've shipped your order, we'll immediately send you an e-mail with the tracking number. You can use this number to track your request and find out exactly when it arrived.



If you do not receive this e-mail, please e-mail us on contact@yellowwool.com.

4- What happens if my order gets wrong?

We're always working hard to make sure that all goods are of the highest quality and guarantee our clients.



Good brand experience. However, if you have a problem with a defective or damaged product, we'll send you another product or we'll refund it, but if the client wants the product back, it'll be at his own expense.


Please e-mail us on contact@yellowwool.com. So we can review it as soon as possible and find the best solution for you.

5- How can I follow up on my request?

Once you've shipped your order, we'll immediately send you an e-mail with the tracking number.


And with this number you'll be able to find out where your commodity is and when it arrives.

6- Am I gonna pay any tax on my order?

No. All taxes are included in the commodity price.

You don't have to pay any more.

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